Russell Perkins‘s recent post a few weeks ago got me to thinking about new product development once again. I knew most of IEI’s clients when their products were in their embryonic stages and we continue to help innovators by keeping their upfront costs low so they can spend those precious
Information services have been steadily raising the bar on the functionality of software tools bundled with their data, making it easier for their customers to get value from their products. As these tools get more and more robust—and as customer expectations for software performance get higher and higher— these tools
Those of us in the information business are usually too busy working with our customers and refining our business models and production processes to think about the basic question of “What is information?” but let’s stop for a moment to consider it. Information is not a self-contained “thing” but rather
In 2015 we saw strong incremental progress on several technical fronts that should make 2016 an interesting year for those of us in the data trenches. The volume of data is ballooning across the board. Unstructured data is becoming more structured (making it easier to use), so we’re witnessing an
The last year was a busy one for those of us in the data trenches and 2017 is shaping up to be even more so. Here are the trends that we think will shape the world of data acquisition and management in 2017. Chatbots What started as chat-based customer service
The business model for selling subscriptions online has been based, from the beginning, on the idea of an automatic renewal of a subscription as a core part of the subscription agreement. This is what was called the “til forbid” model in the business-to-business circulation management world of the 1980s, and
The corporate name change of Facebook to ‘Meta’ is a refreshingly honest approach to the company’s business model. FB derives billions in revenues by trading free image storage space for invaluable metadata on your friends, your birthday, your location, and (yikes) your browsing histories that allow the delivery of frighteningly
I’ve never been a fan of using the word “solutions” to describe software. In fact, I gave a speech in 1997 where I mused upon the day when “shoes” would be called “foot protection solutions”. That said, it must be conceded that “code” and “software” are not inherently intuitive descriptors
One of the lessons I’ve learned over the years from working with start-ups and ‘intrapreneurs’ at enterprise SaaS firms is how to tactically roll out new information services. The classic model is to first build a minimally viable product (MVP) with a limited scope and then scale it incrementally, making
According to the leaders of business and government, every decision made is based on rock-solid “data”. While this may reassure people, those of us in the data trenches know that “data-driven decision-making” is always the goal but the devil is in the nature of the data. And if “data is
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