I was once the publisher of the Standard Periodical Directory and that database of magazines, newspapers, journals, and newsletters had a category called “house organs” to cover the in-house publications of corporations and nonprofits. These publications were full of group shots at picnics and United Way events with helpful notices
Over the years I have seen (and designed) a few successful new business models. A few years ago I came up with one that is fast becoming my favorite: the idea that companies can generate revenues with a 100% margin by simply rejecting work that they cannot do. Imagine that
As social media continues its inevitable march toward connecting all forms of sentient life, the issue of whether there is a “bright line” between business and personal information that salespeople cannot cross is coming to the fore. In other words, just because you can now know a lot of personal
Vendor Relationship Management (VRM) is a term used to describe tools designed for individuals and companies to manage their economic relationships. In other words, the user defines who they do business with (i.e., a “reverse” CRM system) and the “way” that they choose to interact with them. For instance, inbound
One of the most intractable publishing technology questions in the data-driven content world is a simple one: How do we publish (meaning post, upload, or otherwise distribute) databases of time-sensitive content in a way that allows them to be retrieved and used forever? Shyamali’s post on stone cylinders points out
As the “big data” juggernaut* continues to build momentum, it is about time to pause and reflect on those things that are holding us back from realizing the true potential of data integration, overlays, and analysis. Mark Miller posted a great piece on MediaPost (“Three Steps To Dealing With Data
Changing an information service’s business model is risky business. If you built your model the right way, there are several revenue streams (multiple advertising opportunities based on a variety of delivery devices, multiple subscription options based on delivery frequency and the volume/type of content, ecommerce hooks of every conceivable type)
Last week we saw two great cases at IEI where “data exhaust” — data created incidentally as part of a particular data management process — turned out to hold great value for our customers. In both cases we took simple telephone verification processes designed just to confirm that an executive’s contact information was still
Connotate, Inc., the leading provider of solutions that help organizations monitor and collect data and content from the Web, today announced a strategic services partnership with Information Evolution, Inc. (IEI). The alliance will help small- to medium-sized businesses take advantage of the benefits of Big Data without devoting extensive human
The push-back on a 100% automated world is well underway. Ecommerce merchants, including information services, are increasingly being forced by consumers to show that they actually have real, living, breathing employees to support their convenient online offerings. Hiding behind email contact forms and sites without a single human’s name, a
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