At our organization, we recognize that cybersecurity is not just about tools and technology but about the people who use them. To strengthen our defenses, we’ve completed our SOC2 certification and have made a concerted effort to integrate security into the fabric of our daily work culture, ensuring that everyone
IEI runs monitoring campaigns against data feeds to identify personnel updates, product launches, and other events that are “triggers” for updates to one of our customer’s databases using Enlyton, a new enterprise search tool that uses mathematical indexing to match search terms against data sets. Implementation involves: defining what datasets
It’s expensive to staff a call center with full-time, highly trained callers. There are also substantial upfront and ongoing costs for technology—routing, dialers, headsets, etc. When you add the fact that projects are often seasonal and need both lightning-fast execution and high-quality results, managing telephone-based projects can seem almost impossible.
This tool from Crowd Computing Systems automates crowdsourcing projects. We use it at IEI to run campaigns on the Amazon Mechanical Turk, the world’s largest crowdsourcing platform. (More on WorkFusion.) We use WorkFusion for a variety of processes. It works for simple, low-end tasks such as appending URLs, email addresses,
Information services are just that: services. Even if you call your customers subscribers and deliver your product to them by mail, in the end you’re performing a service on a regular basis in exchange for regular payments. You’ve crossed the boundary between products and services even further if you’d be
IEI is pleased to announce its latest technology partnership with Austin-based data matching firm Springcreek Systems. Founded by two former Dell employees who noted the company’s struggle with matching issues, Springcreek offers an effective tool for matching and deduplicating data. With Springcreek’s matching system, IEI now offers quicker, more accurate
Every project manager has conducted a “post-mortem” after their big product has launched or their information service redesign has rolled out to their customers. Nits are picked, fingers may be pointed and, on occasion, heads can roll. In these days of pervasive predictive analytics, though, can we realistically prevent major
Crowdsourcing can be a difficult concept to understand. The rise of “private” crowds would seem to muddy the waters even further, but this emerging phenomenon is worth a closer look. Workers participating in labor marketplaces like the Amazon Mechanical Turk or eLance are members of “public” crowds that almost anyone
These days, advertising technology (both serving and blocking) is generating a lot of discussion. Most falls into two categories: “I Hate Ads” and “Publishers are Screwed.” Both approaches add zero to the very real discussions about new models for delivering content held behind closed doors at the major content creation
At the recent SIPA Conference data content industry expert Russell Perkins delved into the current transformation of our industry. He offered some head-turning statistics confirming what many of us know already: data product business models are highly stable and very profitable. He then went on to explore current trends in
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