It’s been 20 years since Internet search was “born,” and searching the Web is still pretty much the same as it was in 1995. Dubious sources of information are not weighted to be “worse” than accurate sources. If they’re “popular,” Google even weights them more favorably. Image and video searches
A combination of human resources and automation manage business processes. A loan application, for instance, involves the submission of specified financial documents for analysis, a human-designed algorithm for the review of the data, and human beings to shepherd the process along. Healthcare is another large sector where human beings provide
Our first customer was an account-based marketing consultant from San Francisco who launched an online information service for senior marketing execs trying to sell into the C-Suite. Sharon Gillenwater’s service, which was one of the first to automate ‘relationship mapping’, went on to great success. Her sale of the firm
The explosion of data-driven reporting, recent data privacy legislation, and the unfortunate loss of one of the Internet’s leading lights have brought the definition of “public” data back to the forefront of discussions about the information industry. At this late date in the game, it is astounding that there is
There is often a tendency for the folks who build and run information services to adopt a “set it and forget it” approach. These services are tough to build and once they are up and running it’s easy to sit back and focus on renewal marketing. This is a mistake.
In the 1990s, large manufacturers spent millions on software to streamline their supply chains, and they continue to invest in refining processes to make those supply chains as efficient as possible. For those companies whose business is the manufacturing and sale of information, the redesign of “data supply chains” came
The 2014 Specialized Information Publishers Association (SIPA) Annual Conference took place last week in Washington, DC. Once again, it highlighted formidable innovation in this vibrant part of the publishing industry. Among the many things that impressed me this year were: A beautifully realized new information service based on public mortgage
The news that Dun & Bradstreet has acquired Avention brings to a close one of the more interesting chapters in the annals of company information services. The firm came into being as OneSource, a CD-ROM company data aggregator that took the Internet plunge early and had more recently morphed into
The recent Data Council Conference in Austin hosted a dedicated audience focused on managing the technical demands of running massive data-driven services. Attendees came from behemoths like Airbnb, eBay, and Wayfair, as well as representatives from startups that support, accelerate, and anticipate the growth of these massive firms. In the
As information services have evolved they have continually added data feeds to service their customers. Data feeds can be new product announcements, pricing alerts, executive shuffles, or any other sort of timely data with influence on industries and markets. The creation of these data feeds involves different tasks than the
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