Vendor Relationship Management (VRM) is a term used to describe tools designed for individuals and companies to manage their economic relationships. In other words, the user defines who they do business with (i.e., a “reverse” CRM system) and the “way” that they choose to interact with them. For instance, inbound
We built Information Evolution to pursue the holy grail of database ownership: true real-time accuracy in a world where databases degrade at a rapid pace. A lofty goal, but today we do see cases where large-scale monitoring systems come within spitting distance of making this goal a reality. The methodology—harvesting-monitoring-updating—is
NoSQL data stores have become more popular as a means of handling the petabytes of data created by user-generated content, GIS data, and the traffic logs of high-volume websites and apps. By storing data in “documents” with text encoded in formats like JSON, rather than in related “tables,” NoSQL repositories
One of the most intractable publishing technology questions in the data-driven content world is a simple one: How do we publish (meaning post, upload, or otherwise distribute) databases of time-sensitive content in a way that allows them to be retrieved and used forever? Shyamali’s post on stone cylinders points out
Most open data — data that’s free to use, reuse, and redistribute — is public information that governments publish as a key part of “transparency” initiatives. It can be a boon to information services already skilled in curating and adding value to public information, though these companies often struggle with
On April 15th IEI’s Matt Manning spoke at the CASE District 4 Conference in Houston where he addressed an audience of alumni relations professionals. He discussed IEI’s recent experience updating an alumni database with the same tools IEI uses on B2B lists—web monitoring, Internet research, crowdsourcing, and telephone verification. The
Like the aria of a grand European opera, the hype surrounding the imminent implementation of GDPR* has reached a fevered crescendo. Now that the GDPR deadline (May 25th) has passed, it’s worth taking a moment to cut through the fog of frenzied activity to take a realistic look at where
We manage a lot of data at IEI and, more often than not, I find that the key to cleaning up and improving the data we get lies in where the data came from in the first place – in other words, its “provenance.” Data “sources” roughly fall into these
No matter how many articles are written about the critical importance of data to the functioning of a modern enterprise, it remains a fact that keeping critical data up-to-date is only a reality for a handful of well-heeled firms. The senior executives at these companies know that a small slip-up
Products and services in all markets almost universally, sooner or later, reach a market penetration plateau. Once this limit is reached, there are only a few options when it comes to gaining market share: slow incremental growth at a significant cost; the acquisition of competing brands; and, the creation of
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