Austin

1601 E. 5th St. #109

Austin, Texas 78702

United States

Coimbatore

Module 002/2, Ground Floor, Tidel Park

Elcosez, Aerodome Post

Coimbatore, Tamil Nadu 641014 India

Coonoor

138G Grays Hill

Opp. BSNL GM Office, Sims Park

Coonoor, Tamil Nadu 643101 India

Laguna

Block 7, Lot 5,

Camella Homes Bermuda,

Phase 2B, Brgy. Banlic,

City of Cabuyao, Laguna,

Philippines

San Jose

Escazu Village

Calle 118B, San Rafael

San Jose, SJ 10203

Costa Rica

News & Insights

News & Insights

ARCHIVES

August 3, 2012

Why Process Design Matters

Our daily lives are filled with processes. We renew our driver’s licenses, fill out healthcare claims, and play games based on rules understood by the players. Most processes we do regularly are painless, or at worst a source of annoyance. A really poorly designed process, however, can have wide-reaching, serious

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